When technology acts strangely, becomes overly complex, or fails altogether, it can be incredibly frustrating. Often, the solution comes down to experience—having “been there, done that.” Our team brings years of expertise across a wide range of technologies, offering reliable support, practical guidance, and trusted advice to help you overcome challenges and achieve peace of mind.

Our experts are skilled in the following areas below

Computers

System Issues (Windows and MAC)

Operating Systems (Windows, Mac, Linux) issues are common and relate to boot failures, slowness, odd error dialogs, issues launching applications, and many more.

Printing and Printers

Printers sometimes are the most difficult devices to work with. We can help get your printer(s) working and show you why the issue was happening and how to troubleshoot it in the future.

Monitors and Screens

Monitors can have poor color or blurry text and often only require proper configuration or calibration.

Audio and Speakers

Speakers and headphones can sound odd sometimes. It could be a defect, or it could be settings on your computer. Let one of our experts sort it out for you.

Microsoft Office Apps Word / Excel / PowerPoint / etc.

Microsoft Office apps can be frustrating to work with simply due to the large quantity of options and features. Many times, it just takes prior experience to sort things out or provide some education.

Software and Apps

Most software is similar in that they have settings, features, and install locations. Sometimes a software issue is a bug but many times it is a configuration or conflict with something else. Let us try to figure it out for you.

Networks and Internet

Getting one computer to talk to another can be troublesome sometimes. Whether between your computer and another on the Internet (like a web server) or between computers in your home, issues can arise that can require an expert hand.

New Computers and Upgrades

New Computer Setup

Buying or receiving a new computer means all your applications, files, and settings are often missing and need to be transferred.
There also the work to get it connected to your network and the Internet.

Video and Graphics Cards

Video cards are of different quality and capability and affect how many monitors you can use, the size of the monitors, and the quality of videos, games, and images. We can help you decide and install.

Storage and Data

Storage disks – known as hard disks or SSDs (solid-state disks) – impact how many programs you can install, documents you can create, and can affect the performance of your system. Faster disks can make many things work better.

Memory

Memory is the high-speed buffer that applications use to do work on data. More memory allows for more programs to run at the same time, run faster, and can prevent application issues and crashes

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Home Networking

Multiple Computers

Multiple computers can talk to each other and can share data if networked. There are even options for shared storage that an entire family can access. Getting multiple computers to connect to the Internet requires special network hardware.

Devices and Appliances

Many home devices are network capable now from washing machines that can alert you when completed, to refrigerators providing notification of an open door, to coffee machines, robot vacuums, and many more. All these devices require home networking.

Guest Networks

A “guest network” keeps you secure by allow visitors to use your Internet connection without access to other devices on the same network. It also allows you to provide a different connection password than your regular network.

Remote Access

Remote access lets you access computers and devices on at your home while you are away. However, this needs to be setup securely and can require special software or hardware to ensure that security.

Cameras and Security

In-Home Cameras

Want to watch your pets while away? Want to make sure your children are home on time?
Setting up in-home cameras are easy and come with great features, including motion detection and audio.

Exterior Cameras

Exterior Cameras help you keep an eye on your vehicles and property. Motion detection can notify you and can shine bright lights or sound alarms. Some are even solar powered!

Doorbell Cameras

Doorbell Cameras let you see and interact with visitors both while you are home and away. Visitors don’t typically know the difference either.

Network Security Hardening

Network security hardening is when specific steps are taken to make it difficult for snoopers and hackers to access your network.
Often home networks are setup with default security features and passwords that are very weak.

Phones and Tablets

Mobile Phones

Mobile phones today are essentially micro-computers. They can be complex and have many options and settings. Sometimes an inconvenience or annoyance just needs a settings change or update.

Tablets

Tablets are also mini-computers and are very capable. However, they can suffer like phones with annoyances with settings and usage.
We can help sort out what’s frustrating you with your device.

Mobile Apps and Software

There are 10s of 1000s of apps available for phones and tablets and choosing safe and appropriate software can be daunting. Reviews are often fake or paid for. Let one of our experts help you make good choices.